What is ethical sourcing?
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Ethical sourcing is a sustainable and conscious approach to supply chain management and sourcing. It is part of the procurement process of sourcing materials and technologies based on a highly selective partnership strategy.
What leather are you using?
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We solely use vegetable-tanned full grain cowhide leather. If you want to learn more, we recommend reading,
Five reasons to choose  Mongolian full grain leather.
Why is Mongolian leather so unique?
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This is due to the continental climate and the environment in which our cows live. They spend their whole lives on the steppe, none of our skins come from slaughterhouses. If you want to learn more, we recommend reading,
Five reasons to choose  Mongolian full grain leather.
How stitching is made?
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A signature of all Owen Stitch leather products is the thread stitch. Each product is hand sewn using a saddle stitch, a hallmark of exquisite quality, that simply isn’t possible with a sewing machine. It takes time, but so does anything worth holding onto.
Where your products originate?
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The design and production of our products take place under one roof in a Prague studio.
What is the purchase with impact?
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We are committed to donating 5% from every sale to protect the environment and to help unserved communities thrive in places where we sourced our materials.
When will my order be shipped?
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Usually all orders are dispatched within 48 hours of purchase, but occasionally in busy periods they can take longer. If you need it urgently then please contact us and we'll see what we can do. You will receive a dispatch email with a tracking link when your order has been dispatched.
If do not like the product. Can I return it?
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Yes, we offer a 30 day trial period on all our products. If you're not happy with it then you can send it back for a full refund.
Which content do you usually play in your newsletter?
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We are extremely selective in the content we send in the newsletter, you will receive an email from us twice a year, we communicate,

1. Notes from trips when obtaining materials
2. Upcoming materials and products
Frequently asked questions
Need more answers?
No worries! Send us an email.
If you’ve read this page before, take a look again!
We've updated our FAQ after receiving questions from our thoughtful customers.
@Last update 1 March 2021

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